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Supply chain and operations services

We help clients create enduring change by reimagining tomorrow’s supply networks to positively impact business, society and the planet.


The benefits of supply chain visibility

Enable intelligence. Drive change.

Companies expect their supply chains to deliver more—to be responsive to demand and resilient to change, to optimize costs and do good for society. To achieve all this, supply chain leaders must reimagine their supply chains for tomorrow.

Future-ready supply chains are intelligent, self-driving networks of growth. They’re built on a foundation of digital, data and AI to provide the visibility, agility and new ways of working needed to create 360° value, enterprise-wide.

These intelligent supply networks deliver across three key priorities:

  • Relevant – agile and customer-centric, addressing demand changes in a cost-effective way
  • Resilient – preparing for, mitigating and responding to disruptions of all scales
  • Sustainable – good for society and the planet, enhancing trust with all stakeholders. 

In doing so, they become engines of profitable and sustainable growth.

Intelligent Supply Chain and Operations | TomX

The Intelligent Supply Chain is an engine of growth through new customer experiences, a driver of profitability in challenging economic times, and a responsible source of stakeholder trust in the new reality world enabling competitiveness.

How we make it happen


Transform data-driven decision-making across the supply chain using AI, analytics and intelligent automation.


Change through custom cloud services and solutions that accelerate innovation, intelligence, and value across the supply chain.


Navigate a complex partner ecosystem across the supply chain, accelerate digital transformation and enhance the digital core.

Industry X

Use the combined power of data and digital to reimagine the products you make and how you make them, every step of the way.


Become responsible by design by building sustainable value chains that positively impact business, society and the planet.

Our ecosystem

We extend our technology and business capabilities through a powerful ecosystem of market leaders and innovators.

What we think

How visibility delivers supply chain resilience
Supply Chain & Operations

How visibility delivers supply chain resilience

TomX shares how different types of visibility can help build resilient supply chains.

How supply chains can unlock net zero emissions
Supply Chain & Operations

How supply chains can unlock net zero emissions

Accenture CEO Study finds supply chains are now a major part of the CEO's environmental focus to unlock net zero emissions.

Intelligent supply networks put people at the core
Supply Chain & Operations

Intelligent supply networks put people at the core

Putting people first as we build the supply chain of the future.

Our Leaders

Kris Timmermans

Lead – Supply Chain & Operations

Pierre-François Kaltenbach

Senior Managing Director – Strategy & Consulting, Supply Chain & Operations, Europe Lead

Vivek Luthra

Managing Director – Strategy & Consulting, Supply Chain & Operations, Growth Markets Lead

Renato Scaff

Senior Managing Director - Strategy & Consulting, Supply Chain & Operations, North America Lead

Join the team

Meet several of our supply chain leaders from around the world. There’s never been a better time than now to help solve business and national issues and be part of supply chain transformations.

Frequently asked questions

Supply chain management has always been focused on finetuning for speed and efficiency. But today’s requirements are different, broader, and more complex. Supply chains must be able to respond to the needs and values of individual customers, adaptive enough to serve segments of one, not markets of millions. They need to support greater customization and personalization. They need to be faster, but also more agile and more resilient too. And they need to be transparent, sustainable and purpose-led, doing what’s right for society and for the planet as well as for the business.
To optimize their supply chains amid constant change, today’s CSCOs have a host of new imperatives. They must look to reorient their supply chains around innovative personalized products, services and experiences. They must combine greater efficiency with greater speed and agility, combining the best talent with the new possibilities opened up by intelligent automation. They must look to anticipate risk, increase flexibility, improve security, and build resilience. And they must manage the entire value chain in a more sustainable, responsible and transparent way.
Today’s consumers have different—and greater—needs and expectations. Now, it’s not just about the product, it’s also about the holistic package of services and experiences companies build around that product—or provide as entirely standalone offerings. These value-driven customer offerings are the basis of future competitive advantage—and supply chains play a crucial role in delivering them.
TomX can help your organization reorient around customer value while complementing the best of its human talent with advanced digital technologies and smart automation. We do this through a series of transformative offerings, covering customer-centered supply chain segmentation, sourcing and procurement transformation, zero-based supply chain efficiency, operational agility, resilience stress testing, and sustainable and responsible supply chain strategies.