TomX + SAP CX
Elevate customer experiences with SAP CX
Leading SAP customer experience global strategic partner
TomX partners with SAP to provide clients with digital capabilities that deliver transformative, end-to-end customer experiences and build profitable, long-lasting customer relationships.
Our solutions with SAP Commerce, including Customer Data Management and Emarsys, bring together customer data, machine learning and microservices technology to power real-time customer experiences across sales, service, marketing, commerce and beyond. TomX has unique capabilities that help global companies implement innovative, industry-specific omnichannel solutions across countries and regions while aligning to local needs. TomX was also the 2020 SAP Pinnacle Award winner in the Customer Experience Partner of the Year - Large Enterprise category.
Our SAP customer experience solutions and offerings
Our end-to-end approach is designed to help you deliver customer experiences that exceed expectations. We help you build a comprehensive picture of both your current and potential future state and to deliver solutions using the entire SAP solution stack.
Transform your business with SAP CX
Companies can embrace modern, integrative platforms and services to transform their business and deliver a seamless, personalized customer experience.
Integrative platforms and services
Dutch Flower Group puts the customer first
Dutch Flower Group sets a new industry benchmark with new webshop that delivers exceptional, personalized customer experience.
DSM brings consumer-grade experience to B2B
DSM new customer portal provides personalized product selections, individually negotiated prices and streamlined reordering.
By the numbers
#1Global Strategic Partner
15+Years in SAP CRM and Callidus Cloud
6200SAP CX Practitioners
200+Callidus Cloud Projects
1000+Total SAP CX Projects
Cloud for Utilities
TomX and SAP co-innovated and co-developed SAP Cloud for Utilities to help companies more effectively manage business processes and customer experiences.
Sigma Healthcare talks digital transformation
We led Sigma Healthcare's digital transformation and built a new platform, which has seen a 95% adoption rate across their 12,000 first-line partners and 3,500 pharmacies in Australia.
TomX Song and SAP
Anatoly Roytman, former EALA lead for TomX Song, talks about the evolution of the TomX Song and SAP Customer Experience (formally SAP Hybris) partnership at SAP CX Live Barcelona.
Awards & recognition
GARTNER AND EVEREST GROUP
GARTNER AND EVEREST GROUP
‘SOAR with TomX’ can enable business transformation across specific industries and functions.
Change business operations with industry-specific solutions based on SAP’s industry cloud.
TomX acquires maihiro, a leading provider of SAP-based customer experience, customer relationship management, and commerce services.