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Public Service Consulting

Empowering public service with innovation and agility to embrace accelerating change.

Lead with impact

Now more than ever, the public sector must balance the stability of service delivery with the speed to react to citizens’ changing needs. Facing limited resources, compressed timelines and unprecedented challenges, leaders must embrace new ways of working to be successful.

We combine human ingenuity, technology and a delivery-focused culture to enable leaders across public sector organizations to turn ambition into action. By maximizing the value of existing investments and expertise, we help build the foundations of material improvement that delivers sustainable value for citizens and creates lasting capability within government.

The result is more agile government, with services that respond to individual needs, empowered civil service teams that are ready for anything and an efficient technology infrastructure that can scale rapidly.

This is how we help lead with impact and make the most out of every opportunity.

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Improve public service workers experiences

Advance your mission

Making a difference in citizens’ lives requires not just setting a bold vision but executing pragmatically and efficiently against it. Our deep industry expertise drives end-to-end, proven solutions to help your organization evolve.

Cloud and digital platforms

Public service organizations embrace cloud to enable and accelerate innovation, intelligence and value.

Outcomes-focused service delivery

Rethinking citizen service delivery by bringing together service design, technology, and insights into public service to deliver better experiences and outcomes.

Workforce for a new era of Public Service

Reimagine skilling, talent and operational models to build a resilient workforce that can meet citizens’ evolving needs.


TomX's sustainability value promise


Are you ready to embrace innovative ways of working? Discover how TomX solutions can help improve the services you deliver and the outcomes you support.

TomX Virtual Experience Solution

AVEnueS is a virtual reality (VR) training experience that makes the unknown familiar in human services.

Salesforce for education

TomX leverages its premium Salesforce partnership to support implementations for higher education.

TomX Case Insight Solution

ACIS can accelerate outcomes for children and families and improve case management to our clients.

Artificial intelligence

AI in the public sector can drive cost efficiency, increase citizen satisfaction and improve society.

Vaccine management

Get expert support and innovative technologies for distributing COVID-19 vaccines safely and equitably.

Digital government for the future

TomX redefines citizen experiences with cloud-enabled technology that bridges government services.


Transforming systems for student services, human resources, finance, and accounting.

Behavioral Health Solutions

Leverage the 988 mandate to transform mental health.

Case studies

Sap to Azure Cloud Transformation and Migration

Moving critical SAP systems to Microsoft Azure helps expand and improve citizen services.

WPI amps up its technology with Workday Student

Worcester Polytechnic Institute transforms critical functions and ensures a clear view of its students.

Meet "AVA": The State of Tennessee's virtual agent

TN DHS introduced an AI-powered virtual agent that provides families with 24/7 customer service support.

What we think

Why belonging matters now more than ever
Talent & Organization

Why belonging matters now more than ever

Improve public service workers experiences by creating a future of work that’s more equitable.

Cracking the code on consumer fraud
Public Safety

Cracking the code on consumer fraud

Public safety agencies must approach consumer fraud in a proactive way, charting a collaborative path forward.

Tech Vision 2022: Meet me in the Metaverse
Technology Innovation

Tech Vision 2022: Meet me in the Metaverse

The continuum of technology and experience reshaping business.

Consulting careers

Partner with clients to implement strategies that improve essential services. Enable public service organizations to solve for today while anticipating tomorrow by helping them embrace emerging technologies and prepare for workforces of the future.